Privacy Policy – Timeless Flooring
At Timeless Flooring, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Personal Information We Collect
We may collect the following personal information:
- Your name
- Contact details
- Location information
- Interactions with us
- Billing and purchase information
Purpose of Collection
We collect this information to conduct business with you efficiently and provide our services.
Sharing Your Information
Your personal information is accessed only by our staff and shared with internal teams or third parties as necessary to facilitate business transactions.
Payment Gateway Information & Security Policy
Payments made via our website are processed using the Verifone/Eftpos NZ payment gateway. This payment gateway is PCI compliant throughout the entire transaction cycle, ensuring your payment details remain secure. Compliance includes:
- P2Pe
- PCI PPS
- PCI PIN
- PCI DSS
Additionally, payments are processed via the 3DS protocol, which adds an extra layer of security to online credit and debit card transactions.
Optional Information
Providing certain personal information is optional. However, if you choose not to supply specific details, we may be unable to deliver the intended services.
How We Protect Your Information
We take your privacy seriously by securely storing your personal information and granting access only to authorised staff members.
You have the right to:
- Request a copy of the personal information we hold about you.
- Ask for corrections if you believe the information is inaccurate.
To make such requests, please contact us:
📧 Email: sales@timeless.org.nz
📞 Phone: 03 4717272